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How to Cancel Your FFI Policy Online

Don’t need coverage right now? You can cancel your Full Frame Insurance (FFI) policy online in minutes from your dashboard.

Log In to Cancel Your Policy
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Quick Reminders Before You Cancel

We want you to get the most out of your FFI coverage! Before you cancel, here are some quick reminders to make sure you understand how cancellation affects your business.

  • Canceling your FFI policy ends your coverage. If a claim happens after your cancellation is processed, it won’t be covered.
  • FFI policies are generally fully earned once coverage begins, meaning premiums are non-refundable in most cases. This means you won’t receive a refund on your annual premium if you cancel before the end of your policy term.
  • Just need to make a quick coverage change instead? You can adjust optional coverages or switch payment options without canceling. Log in to manage your policy.

How to Cancel Your Policy Online

Follow these simple steps:

  1. Log in to your FFI dashboard.
  2. Under “Manage Policies,” click “My Policies”
  3. Scroll to “Cancellations” and click “Cancel a Policy.”
  4. Choose your reason for cancellation
  5. Select your cancellation date if prompted, then click “Submit.”

Once you click “submit,” your selected FFI policy will be canceled immediately.

Common Questions About Canceling Your Policy

Once you purchase your policy and coverage begins, the premium for your policy is considered fully earned and is typically non-refundable. For this reason, we recommend keeping your coverage active for the duration of your policy term to shield your business from common liability claims.

The fastest way to cancel your policy is to log in to your user dashboard. Navigate to “Cancel My Policy” on the “My Policies” page.

Policies can’t be reinstated once canceled. If you need coverage again, simply log back in and purchase a new policy online in just a few minutes. Then, get back to capturing those magical moments with confidence!

Data Breach (Cyber Liability)
(Optional With Annual Plans Only)

Cyber liability insurance protects your business from the costs you face because of a cybersecurity breach. Cybercrime is a common threat to businesses both big and small. If you collect or store business information online on a computer, tablet, or mobile device, we highly suggest including this additional protection in your policy.

Failure to Deliver (Professional Liability)
(Optional With Annual Plans Only)

Failure to deliver coverage — also known as professional liability or errors and omissions — protects your business from the cost of negligence claims. These can arise from professional mistakes, like giving bad instructions, memory card or equipment failures ruining your shoot, or a last-minute illness that means you can’t fulfill your contract.

Additional Insureds

When you add a person, event, or organization to your policy as an additional insured, they receive protection if they are named in a suit due to a covered business-related loss/claim because of your actions or operations.

Additional insured status cannot be granted to a friend or co-worker as an extension of your policy. Each individual must purchase their own policy to obtain liability coverage.

A written contract, such as a venue, studio rental, or employment contract is required to add another party as additional insured.

General Liability

General liability is designed to protect your business from the cost of third-party bodily injury and property damage claims (like if a client trips over your gear at a shoot and injures themselves). It also protects against the cost of copyright infringement claims and personal and advertising injury claims.

Damage To Rented Premises

This coverage can protect your business from the cost of claims arising from damages done to rented spaces, like a studio or event booth. It’s common for property owners and event organizers to require businesses to list them as additional insureds on a policy before renting a space. Full Frame provides unlimited additional insureds for just $30.

Camera Equipment (Inland Marine)
(Optional With Annual Plans Only)

Also known as inland marine insurance, camera equipment coverage protects your business from the cost of repairing or replacing damaged or stolen business equipment. This includes camera bodies, lenses, lighting equipment, and business equipment. We offer multiple levels of equipment coverage based on your business needs.